Terms of Service

Welcome to Reflections Counseling and Assessment. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Services Provided

Reflections Counseling and Assessment offers counseling, therapy, and assessment services to individuals and families. Our services are provided by licensed professionals and are designed to support mental health and well-being.

2. Use of Services

• Eligibility: You must be at least 18 years old to use our services. If you are under 18, you may use our services only with the involvement of a parent or guardian.

• Account Registration: Some services may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

• Prohibited Conduct: You agree not to use our website or services for any unlawful purpose or in a way that could harm us or others. This includes, but is not limited to, transmitting any harmful or disruptive code, violating any applicable laws or regulations, or infringing on the rights of others.

3. Appointments and Cancellations

• Scheduling: Appointments can be scheduled via our website, phone, or email.

• Cancellation Policy: If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. Failure to do so may result in a cancellation fee.

4. Fees and Payment

• Payment Terms: Fees for services will be communicated to you at the time of scheduling. Payment is due at the time of service unless other arrangements have been made.

• Sliding Scale: We offer a flexible fee structure tailored to clients’ particular needs. Please contact us for more information.

• Insurance: We may accept certain insurance plans. Please verify coverage with your insurance provider and inform us if you plan to use insurance for our services.

5. Confidentiality and Privacy

• Confidentiality: Your privacy is important to us. We are committed to maintaining the confidentiality of your personal information and therapy sessions, except as required by law (e.g., in cases of imminent harm, abuse, or court orders).

• Privacy Policy: Please review our Privacy Policy, which explains how we collect, use, and safeguard your information.

6. Intellectual Property

• Ownership: All content on our website, including text, graphics, logos, and images, is the property of Reflections Counseling and Assessment or its content suppliers and is protected by intellectual property laws.

• Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

7. Disclaimers and Limitation of Liability

• No Warranty: Our services are provided “as is” without any warranties, express or implied. We do not warrant that our website or services will be uninterrupted or error-free.

• Limitation of Liability: To the fullest extent permitted by law, Reflections Counseling and Assessment shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.

8. Changes to Terms

We may update these Terms from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the new Terms on our website. Your continued use of our website and services after any changes indicates your acceptance of the updated Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Illinois, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or our services shall be resolved in the state or federal courts located in Illinois.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: drkopelman@counselingreflections.com

Thank you for choosing Reflections Counseling and Assessment. We are dedicated to providing you with the highest quality of care and support for your mental health journey.